Returns & warranty

Return eligibility, warranty guidance and after-sales support for eligible products.

Return and warranty eligibility depends on the product, its condition and the applicable supplier or store terms. Keep your invoice or receipt and original packaging where possible. Products with warranty coverage show the available duration and warranty information on the product page. Physical damage, misuse, incorrect wiring or installation, unauthorized repair and normal wear may not be covered. Contact the store team before returning an item so the correct inspection or warranty process can be arranged.